Because your relationship with your customers matters
Manage your customer relationship with the integrated and data-driven CRM module of IFW ERP for business.
CRM or Customer Relationship Management is the module of IFW ERP that enables businesses and other organizations to interact with their customers. It allows you to effectively manage, analyze and improve customer relationships by processing collected data. CRM refers to the set of concepts, procedures, and rules a corporation or business follows to communicate and engage with its customers.
What will you get
Module Highlights
- CRM in IFW ERP helps you in managing your contacts. As a complete picture of all customers, CRM allows businesses to collect and organize customer data efficiently.
- CRM captures and organizes company, division, or household information and manages the relationship.
- CRM in IFW ERP also assists with sales automation. It automates and streamlines sales functionalities to standardize business.
- CRM also employs customer segmentation, which is essential before launching any marketing campaign.
- Your fundamental data related to your customer insights is maintained and can be fetched and transferred easily within the enterprise.
Frequently asked questions
What People Most Ask
Implementing CRM in your business ERP is essential, as it enables better management with your customers, thus more business progress. Also, according to a report, Properly implemented CRM solutions have been known to improve customer retention rates by as much as 27%.
1. Organize all customers' insights and relevant data under a single roof.
2. Collaborate across the entire team and departments through personalization.
3. Assist one-to-one as well as group customer interactions.
To conclude, IFW ERP is the best ERP system for business that you will ever find for your company. We have highly qualified and expert developers in our company who work relentlessly to provide you with the best services possible. We assure you that this business ERP software will resolve all your problems digitally without much personal effort.